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Shipping Rates and Times
CHRISTMAS 2024
Tracked Shipping through the postal service
Ireland €6.50 euro (Free Shipping within Ireland for orders over €100) - Up to 3 working days. Last orders for Christmas Delivery Thursday 19th of December
United Kingdom and Europe €15 - Up to 7-10 working days. Last orders for Christmas Delivery Saturday 14th of December
USA, Canada €17.50 euro - Up to 7-14 working days Last Orders for Christmas Delivery Saturday 7th of December.
Rest of World €19.50 euro - Up to 14 working days Last Orders for Christmas Delivery Saturday 7th of December.
(Please choose Premium Express Courier for an additional fee if you need your parcel in a hurry - see more details below)
We try our absolute best to dispatch within 48 hours. The shipping times we aim for are as follows:
Upon dispatch you will receive a tracking number so you can monitor the progress of your package. Sometimes, delivery may be slower resulting from postal/courier delays for which we will not be responsible. If your parcel is delayed, we can assist you via email, message or over the phone.
Any dispatch delays, such as out of stock, we will notify you via email.
We also offer Premium Express Courier Service by DHL for an additional fee:
USA - $35 US dollars. 2-4 working days (Major cities within 2 working days)
EU €35 Up to 2-3 working days
Rest of Europe €35 Up to 2-4 working days
Rest of World €35 Up to 10 working days (Please contact us and we can give you an exact time)
Returns
We are happy to provide an exchange or credit note on all Lu and Mol pieces within 30 days of sale in the original packaging. Please include your order number and name, address and email. If your Lu and Mol piece was a gift, we are happy to exchange for another piece that you would prefer.
Lu and Mol
14 Upper Esmonde Street
Gorey
Co. Wexford
Ireland
Y25 F993
Due to hygiene reasons, we are unable to exchange or refund earrings.
Got a question, we are happy to help please call 0857633900 or email hello@liwujewellery.com.